Frequently Asked

Questions, answered.

Can't find what you need? Open a ticket in our Discord and ask directly.

Payment & Pricing

Money matters

Via a Revolut QR code shown in your ticket. You can pay with any bank card — you don't need a Revolut account yourself.

After you receive your final quote in the ticket, and before development begins.

Yes — if we're unable to fulfil your order, you get a refund. Full details are posted in the refund-policy channel on our server.

Ordering 2 bots gets you 10% off, 3 or more gets you 20% off. There's also a one-time FIRST10 promo code for 10% off, available to the first customer to use it.

Delivery

Timelines & ownership

Standard delivery is 5–7 days. Need it faster? Rush delivery gets it to you in 1–3 days for a +£25 surcharge.

Yes, always. Every order ships with the complete, unobfuscated source code plus a setup guide.

Every order includes 7 days of free bug fix support starting from delivery. Anything broken gets fixed at no extra cost.

Free Bot Program

Referrals & eligibility

Any server owner with 100+ members. Use /apply in our Discord to start.

Three. Once three qualifying server owners confirm your referral code with /refer, your application is automatically approved.

Yes, run /check-status any time to see your referral count and history.

Still stuck?

Open a ticket and our team will answer directly.

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